Human Factors eLearning
People play a central role in airport activities. They do a wide variety of jobs necessary for safe and efficient operations. 80% of apron accidents and incidents involve some type of human error or violation of company policies, processes, or procedures.
This online course provides participants with an introduction to the concept of human factors and helps them increase their awareness of the impact of human performance on safety. The course content is in accordance with the requirements of the IATA Airport Handling Manual as specified in AHM 1110 GEN03.
Course Information
This course is designed for
Ramp personnel
Cargo personnel
Baggage handling personnel
Catering personnel
Load masters and load control personnel
Catering personnel
Airport operators’ personnel
Airline operational staff
Aircraft maintenance staff
Postal and express parcel handling personnel
Learning objectives
Upon completion of this course, a course participant will be able to:
understand components of human factors and their relationship to safely
provide knowledge and skills regarding human behaviour and performance limitations
motivate employees to apply the principles in their everyday working environment on a continuous basis
Course content
Introduction
Safety and Theoretical Models
The Shell Model
Reason’s Model
Dirty Dozen
Organizational Factors
Development
Course summary
Final test
Course duration
Time required to study this course is 1 hour. This online training course is an equivalent of 4 hours of classroom training.
Certificate awarded
Upon successful completion of the final test, a participant will be awarded with an eCertificate.
Final test information
Final test delivery method: Non-supervised online test can be taken in the end of the course
Final test format: Multiple choice questions
Number of questions: 20 (drawn from a question bank)
Pass mark: 80% correct answers
Course references
IATA’s Airport Handling Manual (AHM)
IATA AHM 1110, GEN03
IATA’s Ground Operations Manual (IGOM)
Language versions
Final test information
English
French
Spanish
Finnish
Japanese
Chinese
Korean
Thai
We offer different pricing options
Pay Per Use
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Access for one or more persons whenever needed
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Discounted prices available for multiple purchases
Subscription
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Priced by the number of employees and selected courses
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Unlimited use of selected courses
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Monthly subscription fee at discounted price
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Dedicated training portal according to clients’ brand
Need some tailoring?
This course can be tailored on request with client specific content and look & feel.
Or fully tailored eLearning
courses for your company?
Tailor-made courses on any training subject are available on request at competitive price.
How to register?
This eLearning course is only available for companies, not for private individuals. Course is available in all locations globally 24/7. Course can be studied immediately after purchase.
To learn more about the prices and other details, please send email to sales@airportcollege.com