What is sustainability reporting?

More and more companies report their responsibility performance, spend a lot of effort to collect information and face challenges when delivering these results to employees.

We have learned that e-learning is highly useful in highlighting the importance of report findings to the entire organization when the become available.


Sustainability report is published by a company about the economic, environmental and social impacts caused by its daily activities. The report also includes company’s values and discusses the governance* model, and demonstrates the linkage between strategy and commitments to sustainable global economy.

*Governance = establishment of policies, and continuous monitoring of their proper implementation, by the members of the governing body of an organization.

Does your company publish a sustainability report?

We have designed Code of Conduct and Sustainability Report e-Learning training courses for many organizations, do you need one and want to hear more? Just drop me an email and we can open the dialogue.

Best regards,

Higher profit margins with training

The tightening labour market in the airport ground operations concerns all industry players. Businesses are fighting to hire new workforce and trying to keep their current employees onboard.

According to labor market studies and the Association for Talent Development (ATD):

  • 94% of employees say that they would stay at a company longer if companies invest in their career development.
  • Companies with good training programs have 24% higher profit margin than those companies that spend less efforts on training.


We at AirportCollege.com are answering these challenges in two important ways:

First, we offer numerous online courses for safety, security and service topics designed specifically for the people in airline and ground handling operations.

Second, online training can be the key to engaging students and keeping them onboard longer.

We at Airport College are actively supporting all parties by providing training solutions for safer aviation and better customer experience.

Our eLearning training modules are used in more than 30 countries globally. Topics cover all important areas of ground handling operations.

To learn more how we help our clients, please drop me an email.

Best regards,

P.S. Please remember that a well-trained employee who knows safety and security practices performs better!

Start training before hiring!

Does your organisation invests a lot of recourses and time for the recruitment process and training to prepare new employees for their work?

What if you could provide part of the training as online eLearning before you even make the final recruitment decision?

This allows you to understand what kind of competencies and abilities the candidate has for the job. It also shortens the entire recruitment process.

With eLearning courses this can be done with little effort

Airport College has a wide selection of online eLearning courses for airlines and airport ground handling ready to use whenever and wherever you need.

If you want to hear more about how we have done this with our clients please drop an email to us.



Do you know what an ODLN is?

Just like any other aircraft component, Unit Load Devices (ULD) are regulated to ensure flight safety under all circumstances. These rules are defined by the governing bodies and put into national legislation by each national Civil Aviation Authority (CAA).

All certified containers and pallets must be inspected for damage before each use. If the container or pallet has been damaged beyond a certain amount, it will no longer be airworthy and is not safe to load on an aircraft.

The Operational Damage Limits Notice (ODLN) can be found on the ULD, making it easy for an operator or ground handling agent to inspect and decide if the ULD is still airworthy.

Please check https://www.uldcare.com/operational-damage-limits-notice-odln/ what needs to be checked before each use.

All operational personnel must be trained

ULD operations training must be provided to all persons involved in ULD operations, regardless of their being employed by the carrier or a non-airline organization such as Ground Service Providers, freight forwarders or shippers/consignees, ground transportation service providers (e.g. trucking companies) or ULD leasing/rental service providers.

Training requirements apply to wholly employed, part time, or contracted personnel

We can help you in training

We at AirportCollege.com can help airlines, ground handling agents and logistic companies to meet the new ULD handling training standards with our cost effective ULD Handling e-Learning course.
We know what it takes to provide required training, just contact us to hear how we do it with you.

Best regards,


New Certificate Programs for Ground Handling Staff

Airport College International is excited to announce the launch of the THREE new Airport Ground Handling Certificate Programs.

“Develop employees operational skills and be compliant”

Whether your employees are new to the industry or professionals this program provides a solid foundation for employees professional development and ensures that they are compliant for industry audits.

New certificate programs are:

  • The Certificate in Air Cargo Handling

  • The Certificate in Passenger Services

  • The Certificate in Ramp Handling

Each certificate program includes a range of online e-Learning courses.
To know more about these programs, please send an e-mail directly to me.

Pertti Mero
CEO, Founding Partner

Critical Human Factors at work

Human factors is about understanding our behaviour and factors that are critical to our performance. People play a central role in airport operations as 80% of apron accidents and incidents involve some type of human error or violation of company policies, processes, or procedures.

Our Human Factors online eLearning training course is designed for personnel to gain relevant knowledge, understanding and practical skills to understand how we humans are acting and how to avoid human errors in the airport operations.

The purpose of this online course is to

  • Provide information how to avoid human errors and reduce the risk of incidents, accidents and damages.
  • Provide skills for new employees or refresh the skills of current employees.
  • Help companies arrange training flexibly.
  • Help companies gain compliance with current requirements and recommendations.

The primary focus of any human factors initiative or training course is to improve safety and efficiency by reducing and managing human error made by individuals and organisations.

To know more about our Human Factors, or other online training courses, please send e-mail to me.


Cooperation agreement between ULD CARE and Airport College International

PRESS RELEASE – AirportCollege.com – FOR IMMEDIATE RELEASE 25th April 2018

Helsinki, Finland – Airport College International announces new cooperation with ULD Care to develop new online training courses.

“We believe that this new cooperation provides us a unique possibility to work closely with ULD Care to further develop our online Unit Load Device (ULD) Handling training courses,” says Airport College International CEO Pertti Mero.

“ULD CARE is delighted to enter into this agreement with Airport College International,” says Vice President Bob Rogers. “Training is the critical piece of the puzzle in the ULD handling chain that ensures workers, manager and executives have the best information available to improve safety, reduce injuries and provide a smoother flow of ULD throughout the air cargo system.”

The Mission of ULD CARE is to use the collective resources, skills and grass roots experience of the ULD CARE membership to provide direction and deliver appropriate change in ULD operations throughout the global air cargo operating environment, adds Rogers.

About Airport College International

Airport College International provides a complete online training service for airlines, airport ground handling agents and logistics in safety, security and service topics. With the training service our clients can efficiently and flexibly train their staff and maintain competences required by airlines and authorities.

About ULD Care

ULD CARE is a global industry association whose members represent all aspects of the air cargo industry, including airlines, manufacturers and suppliers. Membership is open for organizations whose scope encompasses any aircraft unit load device (ULD) activity. ULD CARE started as an IATA committee in 1971 and became a legal entity in 2011.

Learn more about ULD Care at www.uldcare.com

Further information

AirportCollege.com Media Desk
tel. +358-50-293 7447, email: media(at)airportcollege.com http://www.airportcollege.com
News: http://www.airportcollege.com/news/
Blogs: http://www.airportcollege.com/blog/

Labour shortage deepens in Japan

This week we have met several industry players in Japan and wanted to share this news with you too.

The air transport sector makes a major contribution to the Japanese economy.

Aviation has a significant footprint in Japanese economy with 400,000 direct jobs and operations in 82 airports around the country.

Airlines, ground handling agents, forwarding agents and trucking companies are being forced to rethink expansion plans because they cannot fill jobs at any wage.

Aviation and logistics sectors in Japan they have significant challenges to find workforce from the market and keep them onboard for a longer time.

All industry players we have met in Japan highlighted the importance of training and we agreed of next steps with them.

We can help tackle the challenge

We at Airport College are actively looking for new clients in Japan and want to provide our training solutions to tackle to skills shortage.

Our eLearning training modules are used in more than 30 countries globally and now we are active in Japanese market.

To learn more how we help you, please drop me an email.

Best regards,


Has your staff completed Safety Training?

According to recent studies:

  • 55% of ground handling companies currently confronted with a skills shortage at their workplace
  • 63% thought skills shortages caused delays to flight schedules or impacted service delivery
  • 62% of incidents that caused ground damage occurred due to lack of skills

We have an online training solution to tackle the challenge of flight delays and incidents related to skills shortage.

We at Airport College are actively supporting all parties by providing training solutions for safer aviation.

Our eLearning training modules are used in more than 30 countries globally. Topics cover all important areas of ground handling operations.

To learn more how we help our clients, please drop me an email.

Best regards,

P.S. Please remember that a well-trained employee who knows safety and security practices performs better!

Free training resources

Dear reader,
Thanks for reading our weekly newsletter!

You can watch and use few our training videos and a course for free. To get you started, here are a few of our favourites.

When you need to describe how an Unit Load Device (ULD) is loaded, just jump to the “Building A Pallet in 60 seconds” video. For your information, this video is used by FAA for their International training in the USA.


We have used ”The 60 seconds” concept also to present the aircraft turnaround process. Feel free to use it when ever you need. The video can been seen from here.


And, if you feel like to take and share our FREE safety course for Lithium Batteries Fires in the Passenger Cabin, just click the link below to send the email to us. You will receive the access details in few minutes.

Feel free to share this offer with your colleagues. CLICK HERE to send email to us.

Take a look at any of these resources, I’m very proud of them.

Best regards,