Virtual Reality Aircraft Walkaround Check

Last year, launched The Next Generation Training Development Initiative, which combines several research and development projects under one umbrella.

These projects explore current and emerging learning technologies with the objective to identify solutions that will become part of our future training portfolio. 

We are excited to announce that Virtual Reality (VR) Aircraft Walkaround Check is now ready, and we are collecting feedback and new ideas from our clients.

How can Virtual Reality be used in aviation training?

Accessing real aviation equipment, such as Aircraft and GSE, in hands-on training is often costly and difficult. In Virtual Reality trainees can practice skills in a safe and realistic environment. Some of the drills may consist of situations or incidents which are not possible to practice in real life. 

We have combined training and gaming elements in our VR solution and the initial feedback from our customers is very positive. Our advanced scenarios and detailed feedback can take aviation training to the next level.

Do you want to know more?

Please don’t hesitate to contact me or my colleagues for more information or about arranging a VR demo for you.

With best regards, 


Training plan for 2020

At this time of year you might be working with your training plan and considering how to run training courses. Before you select your training methods and service providers, please consider adding our online training services to your training offering for onboarding new employees and recurrent training for your current existing workforce.

We can help you with our online eLearning services, providing the following benefits…

Regulatory compliance

Our online training courses comply with the training requirements of international aviation authorities, such as the IATA and ICAO.

Cost-efficiency – gain up to 80% of savings training service reduce various costs typically associated with classroom training. These include travel and accommodation, classroom or venue rental, printed learning materials and salaries. Studies indicate that eLearning has the potential to reduce training related costs significantly, by up to 80%.

Always up-to-date, multipurpose and customisable

We work with the leading experts in aviation industry to ensure that training content is relevant and always up-to-date. Our eLearning courses can be used for self-study, part of blended learning or as instructors’ support material in the classroom. Course content can be customised to fit any company needs.

24/7 access to training, anywhere courses are self-paced and training is available 24/7. Learners are not bound to a specific time or place to physically attend classes. Qualifications can be updated whenever needed.

Zero Emission Training

Our Training Service reduce paper waste, emissions and other training-related footprint by over 99% when compared to classroom training. We compensate the CO2 emissions incurred from the use of our online courses by our clients.

We know how to reach these benefits

  • No matter if your organisation has 100, 1000, or more employees
  • Our service scales to match your demand
  • Just select the courses from our ever-growing course portfolio and start the training

Do you want to know more?

If you would like to know more about us and our services, please send your request by email directly to me.

With best regards,

What are the top tech trends in 2020?

Several authors present their list of the top strategic technology trends that will impact the whole world and all orginsations in 2020.

You can find below a link to Forbes Technology Council predictions on the top tech trends for 2020, so you can get the inside scoop for the new year.

The 4th Industrial Revolution, and technology is evolving faster than ever

We encourage you to spend a few moments to read the material we have picked for you.

Forbes: The 7 biggest technology trends In 2020 you must get ready

We will follow technology trends and apply the best practices to our training service development.

Do you want to know how we at Airport College International will follow these global trends?

Please send me an email for more information.

With best regards,

Happy Holidays and New Year 2020!

We wish all our customers, business associates and friends happiness for this holiday season and throughout the new year! 

Airport College Team

Schengen Travel Documents eLearning course now available

Train your Passenger Service staff to avoid fines due improper or invalid travel documentation

We have released a Schengen Travel Documents eLearning course. This online course provides practical information on how to systematically check passenger documentation and to ensure that only passengers with adequate, valid documentation are accepted on flights to the Schengen area.

Schengen Area – The World’s Largest Visa Free Zone

Schengen Area, signifies a zone where 26 European countries, abolished their internal borders, for the free and unrestricted movement of people, in harmony with common rules for controlling external borders and fighting criminality, by strengthening the common judicial system and police cooperation. 

Schengen States apply common rules for people entering the area, including rules on document checks and visa requirements.

Airlines are responsible for ensuring that the passengers they carry have all required travel documents in place to enter the Schengen area. However, many passengers that intend to access the Schengen area are still using improper or invalid travel documentation.

Fines worth millions of euros every year

Whenever an airline is found guilty, a fine of between 3.000 to 5.000 EUR, per passenger travelling with improper documentation, may be imposed. The cumulative cost of fines per year for airlines may be counted in millions of euros.

We created this course with Finnair

We made this online course together with Finnair and have designed it to be suitable for all employees who are checking-in or boarding passengers, particularly those working in ground handling operations.

Do you want to know more?

Please send me an email to get more information. 

With best regards,

Our concrete actions for a greener environment

We’ve updated our environmental policy to strengthen our commitment for a greener environment. We have two priorities:

  1. We compensate CO2 emissions incurring from the use of our online courses by our clients. We call this Zero Emission Training – ZET. 
  2. We compensate CO2 emissions incurring from our staff’s air travel.

We know how to reduce the carbon footprint with eLearning

Earlier in 2019 Airport College International commissioned a study to understand the environmental impact of training and how digital training can help us, and our clients reduce the carbon footprint in training development and implementation. Findings of this study have been published and are available here:

Read more about responsible

Read our full environmental policy on our website. It can be found here (PDF)

eLearning produces great results

We can help you achieve your goals and at the same time help the environment, your people – and save money and time.

If you would like to know more about us and our services, please send your e-mail directly to me.


Black Friday Special Offer

Airport College International wants to help organisations tackle information security challenges and provide Black Friday Super Offer.
With just 40 USD per person you can support staff skills in information security.

Information Security online eLearning course

Our Information Security Online eLearning Training Course is designed for personnel to gain relevant knowledge and acquire practical skills as to how to avoid information security mistakes and help companies gain compliance with information security recommendations.

Check course details here:

Hurry – this deal won’t last long!

This offer is valid for new orders only. This offer expires on 23:59 GMT on December 5th, 2019. Start learning today!

Order now!

Please send an email to us to order your training or for more information.

With best regards,

Pertti eLearning services now available in the United Arab Emirates and the Kingdom of Saudi Arabia

The aviation industry in the Middle East directly employs over 500,000 people and will provide thousands of new jobs in the near future. We want to provide high quality and efficient training solutions to support our clients in tackling the challenges of the fast paced markets of the Middle East. 

Merlintech FZE is our new representative in the region and we strongly believe that together we can help airlines, ground handling agents and logistics service providers save training costs without compromising the quality of training.

Pertti Mero and Ari Ketola with Merlintech FZE’s Kim Okkola and Reima Okkola

Do you want to know more?

Please send an email to us for more information. 

With best regards,

UAE based Merlintech FZE to represent eLearning services in the United Arab Emirates and the Kingdom of Saudi Arabia

PRESS RELEASE – – for immediate release 22nd of November 2019

Helsinki, Finland – Airport College International is excited to announce the launch of its new partner Merlintech FZE that will be representing in the region of the United Arab Emirates and the Kingdom of Saudi Arabia.

Global air traffic is expected to double in the next 20 years, creating millions of new jobs. The aviation industry faces a huge challenge to deliver training for new workforce. The industry needs to attract new talents by providing new training methods and forward-looking career paths. At the same time, the training should be relevant, user-friendly and cost-effective.

“The aviation industry in the region provides thousands of new jobs in the near future. Together we can provide high quality and efficient training solutions”, says Airport College International CEO Pertti Mero.

“We strongly believe that we can help airlines, ground handling companies, logistics service providers to save training costs without compromising the quality of training,” says Merlintech FZE CEO Kim Okkola.

About Airport College International

Airport College International provides a complete online training service for airlines, airport ground handling agents and logistics in safety, security and service topics. With the training service our clients can efficiently and flexibly train their staff and maintain competences required by airlines and authorities. Airport College International is a strategic partner of IATA.

About Merlintech FZE

Merlintech FZE has more than 40 years of experience in building trade relationships and establishing a permanent presence for service providers in the fast paced markets of the Middle East. 

Further information Media Desk
+358-50-392 7447, media(at)

Our New Threatening Customers eLearning Training Course is now available

Incidents involving unruly passengers are an ongoing concern for airlines. They are happening in all parts of the world and in all classes of travel. And the fallout from each incident cuts across many aviation sectors, including safety, security, legal and flight operations.

There are different guidance and specifications related to company policy, procedures, and training. We wanted to provide an eLearning course to identify early signals of potential disruptive situations and how to handle these challenging customer serviced situations.

Practical real-life scenarios

This course gives practical skills as to how to deal with threatening customers in service situations on the ground and in the air.

Facing a threatening customer – Guidance on how to act in a threatening customer service situation with practical exercises on the ground and in the air:

  • Case 1 – Telephone service
  • Case 2 – Check-In
  • Case 3 – Passenger boarding at Gate
  • Case 4 – During Flight
  • Case 5 – During Flight
  • Case 6 – Arrival Service

It also covers preventive measures for risks in the working environment and how to act after a threatening situation.

Who is this course for?

This online training is made for airline and ground handling personnel who work in direct, phone or online contact with customers. These include personnel working in booking, check-in, gate, lounge, tax-free shops, cabin and arrival services etc.

Do you want to know more?

Please send me an email to get more information.

With best regards,