Airport College International and BAGS Ground Services sign a Memorandum of Understanding (MoU)

PRESS RELEASE – – for immediate release 8th of November 2019

Bangkok, Thailand – Airport College International is excited to announce the signing of a Memorandum of Understanding between Airport College Limited and BAGS Ground Services Co., Ltd., Thailand

The Parties have expressed their mutual interest in a collaboration aiming at organising and promoting aviation training to the aviation industry. Under the terms of the MoU, both companies will share information and expertise regarding the development, provision, operation of training programmes to support aviation professionals in Cambodia, Laos, Myanmar and Thailand.

“Global air traffic is expected to double in the next 20 years. The Asia-Pacific is region is expected to grow at a pace of 4.8%, resulting in an additional 2.3 billion passenger journeys by 2037”, says Bags Ground Services Managing Director Boonsom Phoungkaew.

“The aviation industry faces a huge challenge to deliver training for new workforce. The industry needs to attract new talents by providing new training methods and forward-looking career paths. At the same time, the training should be relevant, user-friendly and cost-effective. Together with BAGS and Biz Aviation we can create sustainable training solutions for the future”, says Airport College International CEO Pertti Mero.

About Airport College International

Airport College International provides a complete online training service for airlines, airport ground handling agents and logistics in safety, security and service topics. With the training service our clients can efficiently and flexibly train their staff and maintain competences required by airlines and authorities. Airport College International is a strategic partner of IATA.

About BAGS Ground Service

BAGS Ground Services has been in operation since 2008 with 99% customer retention rate. BAGS provide ground handling services at 14 airports in Thailand and employees over 2000 aviation professionals. 

Learn more about BAGS Ground Services at

Further information Media Desk
+358-50-392 7447, media(at)


News from the Philippines

The Sangley Airport in Cavite was on track for its scheduled operational dry run on October 29.

Philippine Airlines, AirAsia, and Cebu Pacific were some of the airlines that have agreed to use the new airport upon its completion. 

Cebu Pacific also plans to use Stanley Airport as it’s turboprop cargo fleet hub.

The Clark International Airport, north of Manila runs a project for the future. The Clark International Airport Project (CIAP) aims to improve connectivity, drive economic growth, increase trade and create employment opportunities across the region.

Pertti Mero and Dino Santos with Makroasia Ground Service’s training management in Manila.

Meeting Ground Handling Agents

This week Airport College International met several Ground Handling Agents in Manila.

More passengers and cargo around the Philippines

We learned that recently established ground handling arrangements play a significant role when supporting airlines’ daily operations and future growth.

All players, including Civil Aviation Authority of the Philippines (CAAP) confirmed that training plays an important role when Ground Handling Agents provide services for airlines.

During the week we met several companies and the people we met all found our online training service useful.

Click to watch one minute video: Airport College enters the Philippines.

Stay tuned – Next week we’ll have more news from Asia

Thank you all for reading.

Best regards,

News from Japan

More flights to Haneda airport

Seven countries including Australia, China, Finland, India, Italy, Turkey and Russia have won 26 of the 50 new international slots created at Tokyo’s Haneda International Airport in the run-up to next year’s Olympic and Paralympic Games.

International slots increase at Haneda from the current 60,000 to about 99,000 per year.

Delta Airlines will fully transfer its flights from Narita International Airport to Tokyo International Airport at Haneda, bringing their operations closer to central Tokyo.

Airport College international met its clients and partners in Tokyo. Pertti Mero and Takeshi Yokoyama with WAI Western Associate’s management in their Tokyo office.

Zipair Tokyo is a new low-cost airline based in Narita Airport, owned by Japan Airlines. The airline is expected to commence operations in 2020 to Korea and Thailand.

Severe lack of personnel

Japanese companies are increasingly reporting that the lack of personnel is their biggest challenge. The problem is severe in the service sector, including airport ground handling and truck transportation.

Seven-Eleven Japan to end some 24-hour operations

Seven-Eleven Japan will end 24-hour operations at some outlets, becoming the first major convenience store operator to scale back around-the-clock hours as they are finding it increasingly difficult to staff the night shift.

Stay tuned – Next week we’ll have news from the Philippines

Next week we’ll update you with the latest news from the Philippines to where our tour will be heading next.

Thank you all for reading.Best regards,

News from Korea

Korean Air (KE) is working internally to raise employee satisfaction

The Korean flag carrier has initiated numerous programmes to guarantee employees more freedom in working-time management and better working schedules.

Korean Air recently held a “family day” event for the first time, inviting over 1,600 of their employees’ children to learn about their parents’ professions. Earlier this year KE also invited employees’ parents to a similar event.

Air Premia, a new LCC in Korea, starts operations in 2020

The low-cost carrier Air Premia is on track to begin operations by September 2020. The license was granted after the Ministry of Land, Infrastructure and Transport approved Air Premia’s business plan. The airline provides “premium economy services”, and plans to operate flights to destinations in the U.S., Canada and Vietnam.

Four bidders shortlisted in Asiana Airlines acquisition process

Four South Korean bidders have been placed on a short list. Asiana Airlines is owned by the Kumho Asiana Group, a large South Korean conglomerate.

Jeju Air and T’way Air launch new flights to China and South East Asia

Korean LCC carriers are diverting their flights from Japanese cities to other destinations in China, Vietnam and Philippines.

Safety is the number one priority

One concrete example of the safety approach is our client and representative Sharp Aviation K. Their business has shown significant growth and we are proud to continuously support this development with our online training and reporting services.

This week Airport College International held a Safety Management Reporting project meeting with Sharp Aviation K in their Incheon Airport office.

Pertti Mero with Sharp Aviation K Training and SMS team.

Stay tuned – Next week we’ll have news from Japan

Next week we’ll update you with the latest news from Japan to where our tour will be heading next.

Thank you all for reading.

Best regards,

Let us help you maintain mandatory ground handling competences

Today anyone who works in airport operations must be trained according to their job function. With our complete training service our clients can efficiently and flexibly train their staff and maintain competences required by clients and authorities.

Effective and proven online training solutions

We offer online courses, automated certificate issuance and complete training records. If you like, our courses can also be used as part of traditional classroom training where qualified instructors run the courses.

Our training content complies with the international training requirements established by governing bodies, such as the ICAO and IATA.

Available globally in many languages

Today we offer various language versions including English, Korean, Japanese, Chinese, Swedish and Finnish.

With more than 20 locations around the world, Airport College International is proud to offer online e-Learning courses when you want your organisation to learn. We have developed a comprehesive set of online courses together with our airline and ground handling clients, and I am sure you’ll find something interesting from our offering.


We also provide Airport Ground Handling Certificate Programmes for companies and people who want to develop their airport ground handling skills. The new programmes prepare people for handling their jobs more efficiently and improve their career prospects.

Browse the Airport College International courses ( and check our latest courses.

If you don’t find courses you are looking for we can also tailor-make courses to suit your needs.

Do you want to know more?

Please send me an email to get more information.

With best regards,

AirportCollege kicks off the Zero Emission Training (ZET) initiative

The carbon footprint of air travel accounts for 4 – 9% of the total climate change impact of human activity. While airlines are increasingly committed to improving the eco-efficiency of their operations, we at AirportCollege, are doing our share to make the industry greener.

Emissions down by over 90%

According to its Environmental Policy, AirportCollege is committed to developing environmentally sustainable services for its clients. Our online courses are part of this agenda and allow our clients to cut down training-related emissions by over 90%.

Tools for decision-making

We have launched a study to understand the environmental impact of training and how digital solutions can help us, and our clients reduce the carbon footprint in training development and implementation. The study aims to develop concrete tools for analysis and decision-making – so that we can map the carbon footprint of our actions and compensate training-based emissions.

Contribution for a cleaner environment and less CO2

By improving general awareness of environmental sustainability matters in corporate education it’s possible to make a significant global contribution for a cleaner environment. More updates about the ZET initiative will follow later this year.

eLearning produces great results

We can help you achieve your goals and at the same time help the environment, your people – and save money and time.

If you would like to know more about us and our solutions, please send your request by e-mail directly to me.


Get Pharma cargo online training when you need it

Pharmaceutical goods are a growing segment of air cargo and we need to ensure that products will reach the customer on-time, and in sound condition.

Ensuring the quality of a shipment requires specific equipment, storage facilities, harmonized handling procedures and proper training for all employees in the transportation chain.

Pharmaceutical Cargo Handling eLearning course

The course provides practical guidance as to properly prepare, package and handle time and temperature sensitive goods quickly and efficiently.

Cost Effective

eLearning delivers cost savings. You can save up to 80% in training related costs when compared to traditional classroom training.

Convenient – Study any time, anywhere

The course is available 24/7. Your operational people are not bound to a specific time to physically attend classroom training. Competences can be updated on demand.

Created with industry experts for you

We have created the eLearning course together with an Airline and a Ground Handling company to meet international requirements. The course content is in line with IATA’s Temperature Control Regulations. Let us help you to get your staff competent and certified.

Do you want to know more?

If you would like to know more about the Phama eLearning course, please do not hesitate to drop me an email.



New online eLearning courses out soon

Airport College International is pleased to announce that we will soon be launching new online eLearning courses. We want to bring something new to our clients with these courses. 

The courses to be launched soon are:

  1. Schengen Area Travel Requirements
  1. Code of Conduct

These new courses will be released during Q4/2019. We will provide more details in our weekly newsletter. So, please stay tuned. 

We create more online courses according to market needs

Browse ( to learn more about our current course offering. If you don’t find anything to match your specific training needs, we can always create tailor-made courses for you.

If you would like to know more about the new courses, please do not hesitate to drop me an email.


Cooperation agreement between Jettainer and Airport College International


Montreal, Canada – Airport College International announces commercial cooperation with Jettainer.

“We believe that this cooperation provides us a unique possibility to work closely with Jettainer to promote and sell our online Unit Load Device (ULD) Operations training courses,” says Airport College International CEO Pertti Mero.

“Jettainer is delighted to enter into this agreement with Airport College International,” says Director Global Operations Frank Mühlenkamp. “Training is a vital component when raising awareness of safe handling of ULDs and reducing damages and costly repairs”.

This cooperation intends to bring training to organization levels, especially to the personnel working in daily ULD operations. Our aim is to bring the training to airlines, ground handling agents and freight forwarders. Well trained operational staff, with full support from managers and executives, can work safely, reduce damages and ensure proper handling of ULDs.

About Airport College International

Airport College International provides a complete online training service for airlines, airport ground handling agents and logistics in safety, security and service topics. With the training service our clients can efficiently and flexibly train their staff and maintain competences required by airlines and authorities. Airport College International is a strategic partner of IATA.

About Jettainer

Jettainer GmbH is a wholly owned subsidiary of Lufthansa Cargo AG. Jettainer is currently responsible for the complete management of approx. 90,000 units – so-called Unit Load Devices – for 25 airlines. This includes managing, positioning, maintaining and servicing the items. The company operates at more than 450 airports around the world at the moment.

Learn more about Jettainer at

Further information Media Desk
+358-50-392 7447, media(at)


Greetings from Montreal, Canada

We have been participating in the ULD CARE 32nd Annual Conference held in Montreal 16-19 September 2019. A record number of key players from airlines, ULD management companies and other stakeholders participated for three days to discuss and find solutions for the industry’s challenges.

ULD CARE – the CARE stands for Compliance, Airworthiness, Regulations and Education. Our role as training service provider is obvious, we are committed to provide cost effective training solutions to the industry, and our contribution to the industry is the ULD60seconds concept, created together with ULD CARE and Finnair.   

Panellists from left to right: Carl Mavromichalis (ULD CARE), Pertti Mero (Airport College International), Frank Mühlenkamp (Jettainer) and Rajasundaram Chidambararaman (Airports Council International, ACI World)

This was our first time at the ULD CARE Annual Conference and we got a change to participate in two important panel discussions: “Reaching out across the air cargo ecosystem” and “Putting ULD CARE Solutions to Use”. Panellists highlighted the importance of training for all operational employees. We must support industry-wide initiatives which help to ensure that operational employees have similar skills and knowledge around the world. This helps us to keep aviation safe.

Our commitment to all matters ULD Operations related is clear and we are looking forward to serving the ULD community and aviation industry in the future, too.

Au revoir et merci Montréal!

Ari and Pertti