Thanks for your valuable feedback!

Dear newsletter reader,
it was a great pleasure to get feedback from readers about my last week’s blog – The Next Generation Training Initiative. We at Airport College all enjoyed learning about your ideas on how to use emerging learning technologies in the future.

Here is an example of ideas and comments from your colleagues around the world.

“We are also interested in VR and simulator training. It’s expensive technologies but we believe it could be very useful to provide training to our staff”. 
– Head of Ground Handling Training

Based on your feedback we listed some of the training topics where you feel Virtual Reality (VR) will add value to the learning experience and create concrete benefits for learners. These are:

  • Aircraft Walkaround Check (Departure)
  • De-icing/ Anti-icing
  • Pushback and Towing

We would like to know more

It would be great if you could drop me an email and list any other training topic we should include on the list above.

Thanks in advance!

With best regards,

Pertti
pertti.mero@airportcollege.com

The Next Generation Training Initiative

AirportCollege.com launched The Next Generation Training Development Initiative in August 2018, which combines several research and development projects under one umbrella.

These projects explore current and emerging learning technologies with the objective to identify solutions that will become part of our future training portfolio.

Emerging training technologies with three focus areas

A range of new technologies and interesting concepts are now emerging. After various discussions with clients and partners we selected three main areas, which are:

  • Virtual Reality (VR)
  • 3D and Augmented Reality (AR)
  • Artificial Intelligence (AI)

We at AirportCollege.com want to exploit new technologies like Virtual and Augmented Reality so that they add value to the learning experience and create concrete benefits for learners.

In the area of Artificial Intelligence we are researching how to add smart communication between training solutions and other systems such as incident reporting.

Do you want to know more?

Please don’t hesitate to contact me or my colleagues for more information.

With best regards,

Pertti
pertti.mero@airportcollege.com

Tackle your labour and skills shortages with us!

According to industry studies and interviews, airlines, ground handling agents and forwarding agents have three major challenges globally: 

1. The labour shortage 

2. The skills shortage 

3. Too many incidents 

The good news is, that we have three online solutions to tackle these challenges. 

1. Employee Recruiting Tool 

2. eLearning Training Courses 

3. SMS Reporting System 

We can help your company find a workforce, train personnel to work properly and comply with safety management system requirements.  

We at Airport College are actively looking for new clients and would like to provide you with our solutions for tackling these industry-wide challenges. 

Please drop me an email to discuss more. 

Best regards, 
Pertti 
pertti.mero@airportcollege.com 

What topics should an Information Security Online Course cover?

We are now writing the second version of this course  and encourage you to provide us with information about your special needs for this important topic. 

According to studies employees often do not see themselves as part of the company’s information security efforts and therefore take actions that ignore their company’s security interests.

Employees’ behaviour plays a central role in information security in organisations and the security culture needs to be improved continuously. Our Information Security Online eLearning Training Course is designed for personnel to gain relevant knowledge and acquire practical skills as to how to avoid information security mistakes.

Information security is the practice of preventing unauthorized access to information – electronic and physical.

The purpose of this online course is to

  • Provide information as to how employees can avoid information security mistakes.
  • Provide skills for new employees and refresh the skills of current employees.
  • Help companies arrange training flexibly.
  • Help companies gain compliance with information security recommendations.

Airport College International wanted to help organisations tackle information security challenges and created an Information Security eLearning Training Course.

Cyber Security vs. Information Security

What do you think, should the course content focus more on Cyber Security or Information Security? Should the course title even be Cyber Security eLearning?

Please don’t hesitate to contact us for more information and share your ideas.

Pertti

pertti.mero@airportcollege.com

Critical Human Factors at work

Human Factors is about understanding our behaviour and factors that are critical to our performance. People play a central role in airport operations as 80% of apron accidents and incidents involve some type of human error or violation of company policies, processes, or procedures.

Our Human Factors online eLearning training course is designed for personnel to gain relevant knowledge, understanding and practical skills to understand how we humans behave and how to avoid human errors in airport operations.

The purpose of this online course is to

  • Provide information as to how to avoid human errors and reduce the risk of incidents, accidents and damages.
  • Provide skills for new employees or refresh the skills of current employees.
  • Help companies arrange training flexibly.
  • Help companies gain compliance with current requirements and recommendations.

The primary focus of any human factors initiative or training course is to improve safety and efficiency by reducing and managing human error made by individuals and organisations.

To know more about our Human Factors, or other online training courses, please send me an e-mail. 

Pertti
pertti.mero@airportcollege.com

Are you prepared to tackle upcoming challenges?

Read this blog and learn about the challenges the aviation sector will be facing in the near future and what solutions are available.

According to IATA’s global HR professional survey they listed five key topics, which will have significant impact on the aviation industry. 

The five key topics are:

1. Significant growth in jobs is forecast

The three job roles with the highest anticipated growth are:

  1. Ground operations
  2. Customer service
  3. Cabin crew

2. Finding new employees is a much bigger challenge than dealing with retirements

The recruitment of new employees is the biggest challenge the aviation industry faces.

3. Current training initiatives are not effective enough

The quality of training programmes is not satisfactory. Organisations are looking for help from external partners to improve training.

4. Providing training in safety and customer service skills are of higher priority than IT and digital skills

Safety and customer service skills have critical importance and training staff to master these skills is a top priority.

5. Technology is changing the customer service role 

Traditional customer service roles need to be evolved to deliver a smooth, hassle-free and enjoyable experience throughout the entire passenger journey.

How will your organisation will tackle these challenges and do you have tools in place? 

We have online service availabe, which includes online tools for recruitment, training and safety management reporting.

We can help your company overcome upcoming challenges. Please drop me an email to these matters further.

Best regards,
Pertti

What are the top tech trends 2019?

Several authors present their list of the top strategic technology trends that will impact world and organizations in 2019.

You can find bellow a link to Forbes Technology Council predictions on the top tech trends for 2019, so you can get the inside scoop for the new year.

Business team drawing a new big project

2018 was a big year for innovation in tech and that trend is expected to continue in 2019

We highly encourage you to spend few moments to read the material we have picked for you.

READ: Forbes – Top Tech Trends In 2019: 11 Experts Detail What You Need To Watch

Do you want to know how we at Airport College International will follow these global trends?

Please send me an email for more information.With best regards,
Pertti
pertti.mero@airportcollege.com

Happy Holidays and New Year 2019!

We wish all our customers, business associates and friends happiness for this holiday season and throughout the new year! 

We are recharging our brains next week!

AirportCollege.com headquarter will take a short break next week to dedicate ourselves to our friends and families – we are however online, but next week it might take a bit longer to get a reply to your possible emails.

Take care!
Airport College Team

Tackle upcoming challenges with us

Finding, retaining and developing suitable employees is a central concern for the aviation industry.

Read this blog and learn what challenges the aviation sector will be facing in the near future and what solutions are available.

Earlier this year IATA conducted a global survey of over 100 leading HR professionals from airlines, airports and ground handling service providers.

They listed 5 key topics you need to know:

1. Significant growth in the number of jobs is forecast

The three job roles with the highest anticipated growth are:

  1. Ground operations
  2. Customer service
  3. Cabin crew

2. Finding new employees is a much bigger challenge than dealing with retirements

The recruitment of new employees is the biggest challenge facing the aviation industry.

3. Current training initiatives are not effective enough

The quality of training programmes is not satisfactory. Organisations are looking for help from external partners to improve their training.

4. Providing safety and customer service skills training is a higher priority than developing IT and digital skills

Safety and customer service skills are critically important and training staff to master these skills is a top priority.

5. Technology is changing the customer service role

Traditional customer service roles need to be evolved in order to deliver a smooth, hassle-free and enjoyable experience throughout the entire passenger journey.

Our online Recruitment and Training services were designed to address these issues

We can help your company to overcome upcoming challenges in competence acquisition, training and performance management.

Please drop me an email to discuss this in more detail.

Best regards,
Pertti
pertti.mero@airportcollege.com

Buy your online eLearning courses for 2019 today, and save money!

Take advantage of our end-of-year special offer and use our online eLearning courses during 2019, whenever you need training.

Take advantage of this special offer before it expires on December 28

When buying course credits before end of 2018, you will get special discounts.
There are many different online courses to choose from, please check our course offerings here.

Decreasing time to competence

Benefits:

  • Study anytime, anywhere
  • Training content is relevant and consistent
  • Maximizing learner-engagement
  • Cost-efficiency

We know how to reach these benefits

We know what actions you need to take to reach the benefits. No matter if your organization has 100, 1000 or more employees.

Do you want to know more?

Click here to contact our sales for more information.

With best regards,

Pertti
pertti.mero@airportcollege.com